The questions Dubai property owners ask us most — about pricing, response times, warranties, who pays for what, and when a repair is worth doing at all.
Every three to six months. Dubai’s dust and near-constant running load the filters and coils far faster than in cooler climates. Twice a year is the minimum; quarterly is better for units that run all day.
Do you offer emergency AC repair at night?
Yes. We answer emergency calls 24 hours a day, including weekends and public holidays.
How much does AC servicing cost in Dubai?
It depends on the unit type, the number of units and the fault. The site assessment and quotation are free, and the quotation is itemised so you can see exactly what you are paying for before anything begins.
Do you give a warranty on AC repairs?
Yes. Labour and any parts we fit are covered, with the period stated on your quotation. If the same fault returns within that time we come back at no charge.
Should I repair or replace an old AC unit?
As a rule of thumb, if the unit is over ten years old and the repair costs more than a third of a new unit, replacement is better value. We will tell you honestly which one makes sense.
For emergencies we dispatch the nearest available team immediately and confirm an arrival time on the call. Non-urgent jobs are usually scheduled the same or next day.
What should I do while waiting for the plumber?
Close the main water valve to the property, switch off the water heater, and move furniture and electronics away from the water. Do not use electrical sockets near a wet area.
Can you find a leak without breaking the wall?
Yes. We narrow the location down by inspection and pressure testing first, so any opening is as small as possible — and we repair and repaint it afterwards.
Who pays for plumbing repairs, the landlord or the tenant?
Most Dubai tenancy contracts make the landlord responsible for major repairs and the tenant for minor ones, but your specific contract governs. We provide a written report and invoice you can submit to either party.
Do you handle full bathroom renovation plumbing?
Yes. Plumbing, tiling, false ceiling, electrical and painting are all in-house, so a bathroom renovation runs as one job with one point of contact.
Yes. Aziz Fatima Technical Services is a licensed Dubai technical services company and electrical work is carried out by trained electricians to UAE standards.
My breaker trips whenever the AC starts. What is it?
Most often a failing AC compressor drawing excessive current, or a circuit undersized for the load. Because we handle both AC and electrical work in-house, we can diagnose and fix either in the same visit.
Can you install an EV charger at my villa?
Yes. We assess the existing supply, confirm the load capacity and install the dedicated circuit and protection required.
Do you work at night or on weekends?
Yes for emergencies, and planned work can be scheduled outside business hours for offices and retail units that cannot lose power during trading.
Will you repair the wall after chasing cables?
Yes. Plastering and painting are in-house, so the wall is restored and repainted as part of the job.
A typical one-bedroom apartment takes two to three days including preparation and drying. Larger villas are scheduled room by room so you can stay in the property.
Do I need to move my furniture out?
No. We move it to the centre of the room and cover it, along with the floors. Only very tight spaces need clearing.
Do you supply the paint?
Yes, and the brand and finish are stated in the quotation. If you prefer a particular brand or colour we will use it.
Can you paint outside office hours?
Yes. Offices, clinics and shops are usually painted in the evening or over a weekend so trading is not interrupted.
The paint in my rented flat is peeling. Who pays?
That depends on your tenancy contract and on the cause. We provide a written assessment stating whether it is wear and tear or a building fault such as a leak, which you can give to your landlord.
It is priced per square metre and depends on the design — a plain ceiling is far less than a stepped or curved one with cove lighting. We measure on site and quote exactly, at no charge.
How long does installation take?
A single room typically takes two to four days including jointing and finishing. A full apartment or office is scheduled in zones so parts of the space stay usable.
Will it lower my ceiling too much?
A standard ceiling drops around 10 to 15 cm, and less where no ducting has to be concealed. We measure and confirm the final height before you approve the design.
Can you repair a water-damaged ceiling?
Yes — and we find and fix the leak first, since replacing the boards without stopping the water only buys a few weeks.
Do you do office fit-outs with partitions?
Yes. Partitions, ceilings, electrical, AC modification, painting and flooring can all run as one project with one contractor responsible.
Can you replace a few cracked tiles without redoing the whole floor?
Yes. We lift the damaged tiles carefully, prepare the bed and fit replacements. Bring us a spare tile if you have one; if not we will help source the closest available match.
My bathroom tiles sound hollow. Is that a problem?
It means the adhesive did not bond fully. They may last a while, but they will eventually crack or lift, and in a wet area it lets water travel underneath. It is worth addressing.
Do you remove the old tiles?
Yes. Removal, debris disposal and surface preparation are included in the quotation, and we sheet the route out of the property so nothing is scratched or dusted.
How long does a bathroom take to tile?
Usually three to five days including waterproofing, laying, grouting and curing time. We confirm exact dates before starting.
Do you supply the tiles?
We can supply, or fix tiles you have bought yourself. Either way the quotation states clearly what is included.
Yes. Single door repairs, lock changes and furniture assembly are all welcome — there is no minimum project size.
Can you match my existing wardrobe finish?
In most cases yes. We bring samples to site so you can compare the colour and finish before anything is ordered.
How long does a custom wardrobe take?
From approved measurement and design to installation is usually a matter of weeks, depending on the finish selected. We confirm the date in writing with your quotation.
Do you repair water-damaged wood?
Where the damage is limited we repair and refinish. Where the board has swollen through, replacement is more economical — we will tell you honestly which applies.
Can you install a new main door?
Yes, including frame, ironmongery and making good of the surrounding wall and paint.
Fresh plaster typically needs several days to cure, depending on thickness, humidity and ventilation. Painting too early traps moisture and causes peeling — we confirm the right timing for your job.
Can you plaster over an existing painted wall?
Yes, with proper preparation — the surface is cleaned, keyed and primed so the new plaster bonds. Skimming straight onto glossy paint is what causes it to let go later.
Do you handle the painting afterwards too?
Yes. Plastering and painting are both in-house, so one team is accountable for the finished result.
Is the work messy?
Plastering creates dust, so we sheet floors, furniture and doorways, and clean thoroughly before leaving.
Do you repair damaged facades on villas?
Yes — exterior crack repair, re-plastering and weather-resistant finishing, with access arrangements handled by us.
How is deep cleaning different from regular cleaning?
Regular cleaning maintains what is visible. Deep cleaning covers what is not — inside cabinets and appliances, behind and under furniture, grout lines, AC grilles, window tracks and skirtings.
Do you bring your own equipment and materials?
Yes, everything including machines, chemicals and consumables, unless you prefer specific products used in your property.
Can you clean an office at night?
Yes. Offices, clinics and retail units are commonly cleaned after hours or over the weekend.
Do you offer contract cleaning for buildings?
Yes — daily, weekly or monthly schedules for common areas, with a named supervisor and an agreed written scope.
How much does deep cleaning a villa cost?
It depends on size and condition. Send us a few photos on WhatsApp or book a quick walk-through and we will quote at no charge.
Mechanical, Electrical and Plumbing — the three service systems that make a building habitable and functional.
Do you handle approvals for fit-out work?
We prepare the drawings and documentation required by landlords and authorities and coordinate the submission process, within the scope of our trade licence.
How long does a typical office fit-out take?
It depends on size and condition. We provide a written programme with dates alongside the quotation, so you know before committing.
Do you offer maintenance after installation?
Yes. Most clients move onto an annual maintenance contract covering the systems we installed, which keeps warranties valid and problems small.
Can you take over maintenance of systems installed by someone else?
Yes. We survey the existing installation first, report on its condition, and then propose a maintenance scope.
Major replacements — a new AC unit, a new water heater, a full rewire — are quoted separately at contract-customer rates. Everything covered and excluded is listed clearly in the agreement, with no ambiguity.
How many visits do I get per year?
It depends on the package and on the size of the property. Your proposal states the exact number of scheduled visits; emergency call-outs are in addition to them.
Can I add my second property?
Yes, and multiple properties under one contract are discounted.
Who is responsible for maintenance in Dubai, the landlord or the tenant?
Most tenancy contracts make the landlord responsible for major maintenance and the tenant for minor items, but the contract wording governs. Many landlords take an AMC precisely to settle the question in advance.
How do I start?
Call or WhatsApp us. We carry out a free site survey, count the units and fittings, and send a written AMC proposal with a fixed annual price.
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Still Have a Question?
Call or WhatsApp us and ask. We would rather answer it now than have you find out on site.
